1. Who is responsible?
VIGAMES is a trading brand of Webminster Studio LTD. For data protection purposes, the data controller is:
- Company: Webminster Studio LTD trading as VIGAMES
- Registered address: 128 City Road, London, United Kingdom, EC1V 2NX
- Company number: 17257917
- Email: administrator@vigames.eu
2. Data we process
The contact form on vigames.eu collects your name, email address, optional phone number, topic and message.
Land of Shadows processes account email, authentication and login data, internal account and player identifiers, and Google or Facebook identifiers where those login methods are used.
Game data includes character names and profiles, villages, armies, inventory, progress and actions in the game, forum posts, private chat and messages, support requests, account suspension records and premium transaction data. We also process technical data such as IP address, browser or app information and server logs.
After a successful sign-in, the Land of Shadows Android app sends the Android device identifier (ANDROID_ID), Firebase Cloud Messaging registration token, platform and selected server and language information to VIGAMES. These values are associated with the internal account identifier and are used to register the device and deliver game notifications. The FCM token is not the player's password.
Cookies, browser storage and analytics or advertising technologies may also process information about devices and use of the websites as described below.
3. Why we use data
We use account and game data to operate the game, save progress, authenticate players, provide forum, chat and support functions, protect the service and enforce rules. ANDROID_ID and the Firebase Cloud Messaging token are used to associate an Android installation with an authenticated account and deliver game notifications. Contact-form data is used to answer your message. Payment data is used to deliver purchases, keep accounting records and handle complaints.
Depending on the purpose, the legal basis is contract performance, legitimate interests (for example security), legal obligation or consent where required.
4. Payments
Optional premium services may be paid for through PayPal or another method shown at checkout. Payment providers process card and payment-account details. VIGAMES may receive transaction identifiers, payment status, payer email and information needed for accounting or support.
We may keep standard PayPal payment records, invoices, transaction identifiers, payment status and payer email where this is needed to confirm a purchase, provide support, prevent fraud or keep accounting records.
7. Retention
Account data is kept as long as needed to operate the game and account. Contact data is kept as long as needed to respond and handle possible claims. Payment records may be retained longer for accounting, tax and disputes.
Technical data, support requests and suspension records are retained as needed for security, support and legal obligations. Android device identifiers and FCM tokens are retained while the account is active and they are needed for notifications, and are deleted when the account is deleted or earlier when they are no longer necessary.
When an account is deleted, account-linked private messages and personal game data are deleted or anonymised, except for data that must be retained for legal, accounting, security or fraud-prevention reasons. Villages, armies, mines and strongholds may remain in the game world under a neutral owner and are no longer associated with the deleted account.
8. Your rights
Depending on applicable law, you may request access, correction, deletion, restriction or portability of your data, object to processing and withdraw consent. You may complain to a competent data protection authority, including the ICO in the UK or UODO in Poland.
- access your personal data;
- correct inaccurate data;
- request deletion of your data;
- restrict or object to processing;
- request data portability;
- withdraw consent where processing is based on consent;
- complain to a data protection authority.
You can delete an account from the account settings in Land of Shadows or by using the public account deletion page at los.vigames.eu/delete-account.
For UK users, the supervisory authority is the Information Commissioner's Office (ICO). For users in Poland, the supervisory authority is the President of the Personal Data Protection Office (UODO). EU users may also contact their local data protection authority.
9. Security
We use technical and organisational safeguards, including access controls and security monitoring. No online service is completely risk-free.
10. Children
Our websites and games are not directed at children under 16. If you are under 16, please do not create an account, provide your email address or contact us without permission from a parent or guardian.
11. Contact
For privacy questions or to exercise your rights, contact administrator@vigames.eu. We may update this policy; the current version is available on this page.
We may update this policy from time to time. The latest version will be available on this page.